Privacy Policy

This Privacy Policy explains how Centrifuge World (“we,” “us”) collects, uses, and shares information when you visit https://centrifuge.com or submit a form. By using the site you agree to the practices described here.

• Information you submit through our forms — such as name, company, email, phone, location, equipment details, message, and any photos you upload.
• Technical information collected automatically — such as IP address, browser type, pages viewed, and referring URLs.
• Cookies and similar technologies used for analytics and site functionality (see “Cookies & analytics”).

• To respond to quote, service, and contact requests and to provide our services.
• To operate, maintain, and improve the website.
• To communicate with you about your inquiries and, where permitted, our services.
• To detect and prevent spam, fraud, and abuse.

We use Google Tag Manager and Google Analytics 4 to understand how the site is used. These tools may set cookies and collect usage data. Some pages may include ad or tracking pixels. You can control cookies through your browser settings. TODO(verify: confirm active ad/tracking pixels and consent requirements with client).

Our forms use Cloudflare Turnstile and, in some cases, embedded Cognito Forms to reduce spam. Submissions are transmitted to us by email and stored in our content system. Data submitted through embedded third-party forms is also processed by that provider under its own policy.

We do not sell your personal information. We share it only with service providers who help us operate the site and respond to you, and as required by law. Our processors include Vercel (hosting), Neon (database), Resend (email delivery), Cloudflare (anti-spam), Cognito Forms (embedded forms), and Google (analytics/tag management).

Submissions are stored in a database hosted with Neon and application infrastructure hosted with Vercel. We retain form submissions for as long as needed to respond to and service your request and to meet our legal and business obligations.

You may request access to, correction of, or deletion of the personal information you have submitted, subject to applicable law. To make a request, contact us using the details below. TODO(verify: state-specific privacy rights disclosures with counsel).

Questions about this policy? Call (800) 208-6075 or reach us through our contact page. Public email contact: TODO(verify: confirm public-facing email).